Frequently Asked Questions About Shopify Shoppable Videos
FAQ schema is generated only from the visible questions below.
What is a Shopify shoppable video?+
It is a video experience that connects featured products to the video so shoppers can open product information or use supported shopping actions while watching.
Can shoppers add products to cart from a video?+
Yes, the Shopify listing describes add-to-cart behavior. This page describes it as an add-to-cart action, not a completed purchase.
Can I tag multiple products in one video?+
Yes. Free includes 3 products per video. Growth and Revenue Pro include unlimited products per video.
What are product hotspots?+
Product hotspots are interactive points placed over products in a video so shoppers can open relevant product information.
Which video widgets are available?+
The listing verifies video widgets, embedded videos, carousels, and mobile-responsive video. Test exact widget locations on your Shopify theme.
Can I create a shoppable video carousel?+
Yes, carousels are listed as a supported storefront video experience.
Does the app support mobile stories?+
Yes, the listing includes mobile-responsive video and mobile stories imagery.
Can I import TikTok videos?+
Yes. TikTok import is included on all plans.
Can I import Instagram videos?+
Instagram import is included on all plans.
Can I use UGC and creator content?+
Yes, if your business owns or has permission to use the video, music, likenesses, trademarks, product imagery, and other content.
Does the app support HeyGen?+
Revenue Pro includes HeyGen import.
What does AI product matching do?+
It helps connect video content with relevant Shopify catalog products. Suggestions should be reviewed by the merchant.
Which analytics are included?+
The listing verifies video views, product clicks, and add-to-cart events, with analytics level varying by plan.
Does the app track sales or revenue?+
Yes. Free includes total video revenue. Growth includes revenue per video, widget, product and variant. Revenue Pro also includes traffic sources and UTM analytics.
Are there per-view fees or overages?+
All plans include unlimited video views. No per-view fees. No overages. Ever.
Does installation require code?+
Standard setup is designed to use Shopify app and theme tools. Custom themes may require additional configuration.
Will video widgets affect page speed?+
Any video widget can affect performance. Use posters, lazy loading, stable dimensions, and theme testing before publishing.
Which plan should I choose?+
Choose by video count, widget count, products per video, import sources, AI-analysis needs, revenue analytics, upsells, A/B testing, and integrations.
Is there a free plan?+
Yes. Free includes 15 videos, 2 widgets, 3 products per video, unlimited video views, and 25 lifetime AI video analyses.
How long is the paid-plan trial?+
Paid plans list a 14-day free trial.
Can I view a demo before installing?+
Use the on-page walkthrough for now. The live demo-store CTA should only be promoted after public access is confirmed.
What Shopify data does the app access?+
The listing discloses device and activity data, store-owner data, customer data, products, collections, recent order history, and Online Store theme access.