Privacy Policy & Storefront Data Architecture

1. Information We Collect

We may collect information from merchants, store administrators, website visitors, and customers as necessary to provide our services.

• Contact information such as name, email address, and company information.
• Shopify store information including store URL, plan details, installed applications, and configuration settings.
• Usage data such as feature interactions, analytics events, performance metrics, and diagnostic information.
• Technical information including browser type, device information, IP address, and operating system.
• Customer-facing data processed through our applications when required to provide app functionality.

2. How We Use Information

• Provide, maintain, and improve our products and services.
• Deliver app functionality and merchant-requested features.
• Provide customer support and technical assistance.
• Monitor application performance and reliability.
• Prevent fraud, abuse, unauthorized access, and misuse.
• Communicate important updates, service notices, and support information.
• Comply with legal obligations and Shopify platform requirements.

3. Shopify Platform Data

Our applications access Shopify store data only as necessary to provide requested functionality. The specific information accessed depends on the permissions granted during app installation.

We do not sell merchant data or customer information. Data is processed solely for providing and improving our services.

4. Analytics and Cookies

We may use cookies, analytics tools, and similar technologies to understand website usage, improve user experience, measure performance, and maintain security. You may control cookie preferences through your browser settings.

5. Data Sharing

We do not sell personal information. We may share information only with:

• Trusted service providers that help operate our business.
• Infrastructure, hosting, analytics, and support providers.
• Legal authorities when required by law or regulation.
• Successors in connection with a merger, acquisition, or business transfer.

6. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Upon app uninstallation or account closure, data may be deleted or anonymized according to operational and legal requirements.

7. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or export your personal information. To exercise these rights, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Questions about privacy?

Contact us regarding this Privacy Policy or our data practices.